Monday, September 18, 2017

The Houston Astros Are Guaranteed A Spot In The Post Season. Fans are not.

Sunday, September 17th, 2017, game number 149, The Houston Astros took their place as The AL West Champions via a shallow outfield pop up caught by Carlos Correa. An exuberant on field celebration, that could very well be the first of many to come this post season, led to more celebrations in the clubhouse, in living rooms of those watching on TV, at Academy stores across the city that were swarmed with fans eager to acquire their post season merchandise and of course, on Twitter.

Monday, September 18th, 2017, a well deserved off day for The Astros, Houston fans waited for their designated hour to buy the first round of post season tickets to finally arrive. Hour one, for the season ticket holders, came and went smoothly.

It was hour two that sent fans (including me) into a slight panic. At 11:00am CST, those who were fortunate to be randomly chosen to purchase tickets in a presale, clicked the link sent by email & entered the password given only to be told that the password was invalid. When I first saw this message come up, I referred back to the email to make sure I had read it correctly. I thought, "That's what I thought I entered. Probably just a typo". The same message came on my screen after a second attempt. I then decided to copy & paste. Still not working. Turn Caps Lock on. Nope. Turn Caps Lock off.

OK, WHAT THE DAMN HELL IS GOING ON?!

I, along with many other fans, took to Twitter to see if I was alone in my predicament. I was not.



Some folks had some interesting theories:


While others...



 Many decided to wait for the public sale at noon, but...

In the noon hour on Sports Talk 790, Reid Ryan called in to speak with Matt Thomas. Thomas asked him about the presale debacle. Ryan said the post season ticket process is run out of New York and the website and phone lines were crushed by the demand and that the only way to get a sure thing when it comes to post season tickets is to be a season ticket holder.

As much as the reality of the situation completely stinks, the lottery pool is probably the most fair way to hand out the chance to purchase post season tickets. Unfortunately, technology can be fickle & unpredictable. I am hoping some viewing parties are organized around the city for those who want to experience post season excitement with other fans. I went to two of those viewing parties in '05 downtown and had a great time.

I am also hoping that those New Yorkers up there figure out how to run ticket sales for the next round of the post season so that the fans who were chosen to participate in another presale don't have the headache so many had today

3 comments:

Ronald jeffery said...
This comment has been removed by a blog administrator.
Andrew said...

I had the same problem, but after trying and failing a few times (using Chrome) I tried it in Internet Explorer..just in case.. and it worked on the first try.

Anonymous said...

I remember standing in line outside of Fiesta for Rockets playoff tickets back in 1994. Oh, how things have changed. Was it special to be inside The Summit when Rudy T raised that trophy? Sure, but those days are well behind me now. I'm happy to watch the Astros and eat popcorn and grapes from my couch.